Shipping policy

Shipping Policy

Thank you for your order. Each of our jewelry pieces is handmade to order, crafted specifically for you based on the size and customization details provided at checkout.

Processing Time

All items are made after purchase. Please allow 2 working days for production before your order is shipped. Processing times may vary during peak seasons or promotional periods.

Once your order is completed, you will receive a confirmation email with tracking information.

Shipping Time & Delivery

Shipping times vary depending on your location. Please note that delivery times are estimates and may be affected by carrier delays, customs processing, weather conditions, or other unforeseen circumstances beyond our control.

Shipping Fees

Shipping costs are calculated at checkout based on your location and selected shipping method.

International customers are responsible for any customs duties, taxes, or import fees that may apply in their country.

Address Accuracy

Please ensure that your shipping address is correct at the time of purchase. We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.

Lost or Delayed Packages

Once an order has been shipped, it becomes the responsibility of the shipping carrier. If your package is delayed or marked as delivered but not received, please contact the carrier directly. We are happy to assist you in filing a claim if needed.